Shipping Information

If you have any questions about our shipping service, please kindly text us at 0434 267 517 or email charcoalstreats@gmail.com for more information.

Shipping Service Available:

Local Pickup | Shipping in Australia

Since all our products are freshly homemade, orders above $200 may require additional production time. We will contact you via email or text if the order needs extra time for production. Thank you for your understanding.

For bulk purchases, we strongly recommend getting in touch with us. Discount may be provided.

Local Pickup

All products are available for free pickup. You can pick it up from Eight Miles Plain QLD 4113. The pickup location will be provided in the pickup confirmation email. Pickup time slots will be provided via pickup confirmation email. If the time slots offered are not suitable for you, kindly contact us, and we will work with you to find another pickup time.

Products will be ready within 5 business days. Please wait for a notification before picking up your order. Your order confirmation and order number will be needed for pickup.

Shipping (Australia Wide)

Only dehydrated treats are available for shipping.

Shipping Rates

Standard Shipping (7 to 10 business days): $15
Express Shipping (3 to 5 business days): $25

Enjoy free standard shipping on orders over $75 and free express shipping on orders over $150!

Tracking details will be provided in your shipping confirmation email.